As you know, I believe that Ticketmaster should be taken around back and shot. They’ve never given one damn about its customers and for some reason the government just allows them to rip us off daily in a variety of ways.
And right now, during a pandemic, where 30+ million people are finding themselves unemployed, they are showing their true colors.
Concerts are cancelled. We shouldn’t have to *ask* for refunds. They should be automatic. They have the technology. Lord knows when they want to charge you a few bucks for *using* that technology they have a million reasons why their tech is superior and deserving of the charge.
And yet now they want to sit around and make us work for our own money.
Yesterday the Hollywood Bowl announced their season would not go on. First time in 98 years. A real company would refund all of the tickets to those shows to the customers. They knew this was probably going to happen, so they had weeks and weeks to prepare.
They can sell out an entire football stadium without ever selling the same seat twice, in seconds. But give that electric money back to the exact same people? Suddenly that’s very difficult. And it is not a technical issue.
If they wanted to try to coerce us to give us TM credit instead of cash of the value of, say, 130% of what we want in a refund, that could be easy to do too. It’s computers. Write a script. Teens could do it.
There could even be buttons next to the Sell Tickets one that says Refund My Card, and Give Me Credit at 130%.
Instead they make you go through hoops. Like the bitches they are. Right now I don’t even know what hoop to go through. So I am waiting for someone on their Live Chat to guide me through it and I bet you they’re going to say something other than “here’s the link to get your money,” which, of course, is the only correct response.
I’m sure there are some very good people who work for this incredibly horrible company, but one day I will find a bottle. I will rub it. A genie will appear. I will have three wishes. The very first will be: destroy Ticketmaster and all the evil people who are behind their evil.